Privacy Policy
Introduction
Bright Oak Home Services is committed to protecting and respecting your privacy. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. This policy, together with our terms of use, sets out the core principles by which any personal data we collect from you or that you provide to us will be processed. We keep certain information when you visit our website and recognize the importance of keeping that information secure and letting you know what we will do with it. This policy applies only to our website. If you leave our site via a link or otherwise, you will be subject to the privacy policy of that website provider. We have no control over those policies or terms of other websites. It is your responsibility to check their policies before continuing to access them.
IP Address and Cookies
We may collect information about your computer, including where available, your IP address, operating system, and browser type. This data is used for system administration and to report aggregate information to our advertisers. This is statistical data about browsing actions and patterns and does not identify any individual.
You can refuse to accept cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our website. Unless you have adjusted your browser settings to refuse cookies, our system will issue cookies when you log on to our site.
Information We May Collect From You
We may collect and process the following data:
Information that you provide by filling in forms on our site
Information submitted at the time of registering or subscribing to our services or requesting assistance
Details you provide when reporting an issue with our website
Correspondence records, if you contact us
Completed surveys used for research purposes (you are not required to respond)
Phone numbers and emails submitted through the site for occasional marketing communications
By submitting your phone number and/or email address, you give consent to receiving occasional emails and SMS messages about promotions or special offers. You can unsubscribe at any time.
Where We Store Your Personal Data
Personally identifiable information collected by Bright Oak Home Services is securely stored and is not accessible to third parties. Any payment information is encrypted according to Stripe’s encryption and data handling practices (or your respective payment processor).
Where we have given you (or where you have chosen) a password that enables you to access certain parts of our website, you are responsible for keeping this password confidential. Please do not share your password with anyone.
Uses Made of the Information
We may use information held about you in the following ways:
To ensure our website is presented in the most effective manner
To provide you with information, products, or services that you request or may be interested in
To carry out our obligations from any contracts between us
To allow participation in interactive features (when available)
To notify you about changes to our services or policies
Your Rights
You have the right to ask us not to use your personal data for marketing purposes. We will typically inform you before collecting your data if we intend to use it for such purposes or if we plan to disclose your data to third parties.
You can exercise your right to prevent such processing by checking the appropriate boxes on forms we use to collect data. You can also contact us directly by email to make changes or requests regarding your data.
Please note that our website may, from time to time, contain links to third-party websites, networks, or advertisers. If you follow a link to any of these websites, please note that they will have their own privacy policies, and we do not accept any responsibility or liability for those policies. Please check those policies before submitting any personal data.
Changes to Our Privacy Policy
Any future changes we make to our privacy policy will be posted on this page. Where appropriate, we will notify you by email if you have provided one. Please check back frequently to see any updates or changes to our privacy practices.
You Consent
By using our website, you indicate that you agree to our privacy policy and that you agree to abide by it. If you do not agree to our privacy policy, please refrain from using our website. All usage rights are owned, reserved, and controlled by Bright Oak Home Services.
